Cascada Boutique Hotel

Very quiet. Close to downtown.

The hotel is very well located, closed to the train station, just around 7 minutes walk to the city centre. The young lady from the reception (sorry for forgetting her name) was extremely helpful and kind, providing all the information related to trips, and booking tickets. I arrived earlier, very tired and I could check in. The breakfast was diverse and very good quality. The room was modern, fresh, quiet, coffee/tea maker, complimentary water, and juice available. Free water bottles and apples are also available at the reception.

We were very pleased when we checked into Cascada Hotel. As it was our first time in Luzern, we were very grateful that Corrine Haari was there to help us and facilitate our check-in to ensure that it was a smooth process. She showed us to our rooms and patiently explained to us the different activities that could be done in Luzern. She never hesitated to clear our doubts and ensure that everything from our restaurant bookings and room was smooth sailing. The room we stayed in was very comfortable and we were blessed to have been able to get such a nice view of Mount Pilatus right from our balcony. The location was great and the lake and restaurants were easily accessible, only having to walk around 10-15 minutes to get there. Overall, we would rate this hotel a 10/10 and we would definitely want to come back again. Additionally, our experience here was even better after meeting such a kind person like Corrine Haari. :)

The staff were super attentive and patient during check in and upgraded our rooms to a duplex so that we could be together as a family as well offering umbrellas since it was raining. The hotel provided nice refreshing drinks at the lobby as well as complimentary minibar and Nespresso machine in the rooms. Conveniently located to train station and Lucerne Old Town. Close to food and shopping. We had our honeymoon in Lucerne exactly 30 years ago and our room was beautifully decorated with heart-shaped chocolates on our bed! Lovely surprise!

Very clean Nice staff Close to train Comfortable bed The staff went extra for me as it was my day. Balloons in room. Very nice. Gave me a nice solo room on 7 floor. Big bed. I had a very comfortable stay. Gave discounts to restaurant each day- nice touch I didn’t have breakfast so can’t comment